Poor
Fair
Neut
Good
Exc
N/A
My phone call was handled in a prompt and courteous manner
I was provided an appointment without difficulty
I was informed about online registration
When I arrived at the office I was greeted promptly
My wait time to see a physician was acceptable
The facility was clean and comfortable
My treatment options were discussed and explained to my satisfaction
All of my questions were answered
The physician spent an adequate amount of time with me in order to fully diagnose my chief complaint
The staff was friendly and courteous during my visit
I would recommend your office to my family and friends
My billing statement was easy to understand
The billing office answered my questions satisfactorily
If a follow up appointment was needed, I was offered an opportunity to schedule it
Yes
No
N/A
I completed forms in advance
– If so, my forms were printed and ready to sign
– If not, I was provided with forms right away
I was asked about my preferred pharmacy